Our Blog

Thoughts, stories and ideas about Performetric.


A recent paper titled “It Is Time to Get Some Rest,” by Manel Baucells, a professor at UVA’s Darden School of Business, and Lin Zhao of the Chinese Academy of Sciences in Beijing used insights from the pacing and race techniques used in Olympic Sports to suggest how employees working under different conditions can manage their breaks to maximize performance and hence avoid fatigue, burnout and other overwork associated problems. Mentally fatigued and overworked teams tend to experience greater probabilities of depression and physical health problems, lower life quality and satisfaction, and negative impacts on their family life. Work...

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Usually, you think of capital and P&L as the most valuable asset in your company and most often the only part your Board and Investors look at. In today’s economy that interest rates are at an incredible low, close to inflation,” According to Bain’s Macro Trends Group, the global supply of capital stands at nearly ten times global GDP. As a result of capital superabundance, global quantitative easing and relatively low demand for investments in R&D and capital projects, the after-tax cost of borrowing for many companies is at or near inflation, making the...

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With today’s hectic lifestyle, people are more at risk for Burnout. Knowing what to look for can help you detect the needs of your team and implement corrective action and prevent a harder impact. According to Dr. Alpa Shah, a Marshfield Clinic psychiatrist, “Most jobs involve some stress,” she said. “Burnout happens when you feel you have no control over your work, feel isolated at work and don’t have enough time for other meaningful activities because work takes up so much of your time and effort.” These situations are more common in service professions such as Healthcare, Police,...

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With technology evolving and opening new doors to behavior insights different fields are using advanced models to reduce error and burnout enhancing productivity and results. Sports are using it with incredible support from science.. One example is Mitchell Smith, a Ph.D. student in the Faculty of Health at the University of Technology Sydney. He has spent extensive time testing athletes to their mental limit to find out what impact fatigue has on performance. In his study, he focused on the effects of mental fatigue on intermittent running performance. By exposing athletes to a different context that affect mental fatigue,...

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Performetric is proud to announce availability as one of Talkdesk’s launch partners for AppConnect, the first enterprise app store. Talkdesk, the world’s leading cloud-based contact center software announced AppConnect today at Opentalk, their annual thought leadership event in San Francisco. AppConnect is now available for all Talkdesk customers, with an initial offering of more than a dozen apps, including Performetric, a workforce management solution that provides a real-time, adaptive system that monitors and manages mental fatigue in a non-invasive and non-intrusive way. Starting today, Talkdesk admins can integrate Performetric’s capabilities to their contact center with just a...

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