Every day changes happen in our lives and in our businesses, with or without planning. Some organizations do exhaustive research to identify behaviors, values, procedures and so on, that need to be changed in order to properly achieve their objectives so that managers can prepare to a change management plan and a set of tools to help those changes became effective. But not all the changes that happen are planned. So, a smart thing to do is to empower collaborators and managers on: How changes make us fell and how can we transform those felling’s What is the framework...

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